Call Centre The part of an organization that handles inbound & outbound communications with customers is called Call Centre.there is a boom in call centre.if u have good english,if your flexible then it is the right place for you. call centre is often operated through an extensive open workspace for call center agents, with work stations that include a computer for each agent, a telephone set/headset connected to a telecom switch, and one or more supervisor stations. It can be independently operated or networked with additional centres, often linked to a corporate computer network, including mainframes, microcomputers and LANs.